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HYATT REGENCY MEXICO CITY, Mexico City – A Smart Stay in the City
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Key details
About the Hotel
Campos Eliseos, Numero 204 Colonia Polanco,
Mexico City,
Mexico,
11560,
Federal District
Rooms with Views
The Hyatt Regency Mexico City offers 756 air-conditioned rooms and suites with views of Chapultepec Park or the Polanco neighborhood. Each room includes a flat-screen TV, minibar, and private bathroom with a shower. Some rooms feature bathrobes and tile or marble floors. The suites provide additional space and amenities like a bidet.
Dining Options
The hotel has four on-site restaurants. Yoshimi serves sushi, udon, and other Japanese dishes on a Zen-garden terrace. Teppan Grill offers Teppanyaki-style dining for lunch and dinner. Rulfo Paraje Latino specializes in Latin American cuisine. The lobby bar provides drinks and light meals.
Fitness and Recreation
The Athletic Club includes three tennis courts, a sauna, a steam room, and a gym with Life Fitness machines and free weights. There is a heated indoor pool and an outdoor sundeck overlooking Chapultepec Park. The 24-hour fitness center has cardio equipment with individual screens.
Polanco Location
The hotel is in Polanco, Mexico City's wealthiest neighborhood, steps from Avenida Presidente Masaryk's exclusive shops. It is a three-minute walk to Bosque de Chapultepec, home to the National Anthropology Museum and the Zoo. The Museum of Modern Art is 1.5 km away.
Services and Events
The hotel has 28,350 square feet of event space, including a ballroom for 900 guests. The Club offers private check-in, complimentary breakfast, and shoe polishing. A business center provides professional services. The lobby is designed for meetings and work, catering to business travelers.
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From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Lic. Adolfo Lopez Mateos International (TLC)
34.1
mi
Metro stations
Auditorio1000 ft
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Valet parking
Baggage storage
Baggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Tennis court
Golf course
Sports trainer
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Spa & Leisure
Plunge pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness center
Solarium
Sauna
Steam room
Massage
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
Show more
Location
Campos Eliseos, Numero 204 Colonia Polanco,
Mexico City,
Mexico,
11560,
Federal District
Map view
Campos Eliseos, Numero 204 Colonia Polanco,
Mexico City,
Mexico,
11560,
Federal District
City landmarks
Parks
Bosque de Chapultepec
1.1
mi
Museums
Museo Nacional de Antropologia
4000 ft
Bosque de Chapultepec I Secc
Chapultepec Castle
1.2
mi
Avenida Presidente Masaryk
Avenida Presidente Masaryk
2600 ft
Paseo de la Reforma
The Angel of Independence
1.6
mi
Zoo
Zoologico de Chapultepec
3200 ft
Museums
Soumaya Museum
1.8
mi
Aquarium
Acuario Inbursa
1.7
mi
Gallery
Museo Tamayo
4500 ft
Farm
Parque Lincoln
2800 ft
Paseo de la Reforma y Gandhi s/n Bosque de Chapultepec
Museum of Modern Art
5200 ft
Mexico CityMexico
Polanco
4500 ft
Amusement & Theme Parks
La Feria Chapultepec Magico
1.0
mi
Monuments and Landmarks
Monumento a los Ninos Heroes
5100 ft
Museums
Papalote Museo del Nino
1.4
mi
Parks
Jardin Botanico del Bosque de Chapultepec
4300 ft
Museums
Luis Barragan House and Studio
1.4
mi
Museums
Museo Nacional de Historia Natural
4500 ft
Shopping Area
Antara Fashion Hall
1.4
mi
Museums
Museo de Arte Moderno
1.1
mi
Museums
Museo Tamayo Arte Contemporaneo
4600 ft
Monuments and Landmarks
Monumento a los Heroes de la Independencia
1.0
mi
Museums
Museo Del Caracol
1.4
mi
Bosque de Chapultepec I Secc
Estela de Luz
1.3
mi
Nearby
Events
Auditorio Nacional
1200 ft
Auditorio Nacional Bosque de Chapultepec
Campo Marte
1900 ft
Avenida Paseo de La Reforma s/n.
Lago del Bosque de Chapultepec
1000 ft
Paseo de la Reforma s/n.
Parque Zoologico de Chapultepec
5000 ft
Night club
La Santa Masaryk
1800 ft
Avenida Paseo de la Reforma s/n
Casa de los Espejos
800 ft
Restaurants
Au Pied de Cochon
400 ft
Campos Eliseos 218 Presidente Inter-Continental Mexico City
Amado Pasteleria Artesanal & Dulceria
100 ft
Campos Eliseos 204 Polanco Chapultepec
Alfredo di Roma
1400 ft
Presidente Inter-Continental Mexico City 218 Campos Eliseos Dentro del Hotel Preseidente
Chapulin
400 ft
Campos Eliseos 218 Inside Presidente InterContinental Polanco Hotel
Restaurante Asturiano Polanco
600 ft
Calle Arquimedes 4 Polanco
The Palm
1300 ft
Polanco
Centro Asturiano de Mexico SC
600 ft
Calle Arquimedes 4 Miguel Hidalgo
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
convenient location
friendly staff
expensive dining
slow room service
8.4/10
Great
Rooms
7.7
Location
8.4
Service
8.6
Dining
7.7
Guest reviews
8.4/10
based on 7 reviews
4.5/5
based on 2455 reviews
8.8
8.8/10 based on 1152 reviews
#24 of 323 hotels in Mexico City based on Tripadvisor
Simon
United Kingdom,
January
2024
8.0/10
The hotel offers cozy but well-furnished rooms with efficient layouts and spectacular views, clean and serviceable. The price may be a little high, but it becomes worthwhile considering the abundance of complimentary amenities.
Rooms
8.0
The rooms were a bit cozy but very well furnished, with efficient layouts and spectacular views.
Service
9.0
The service was very friendly and helpful, with staff even remembering our preferences from a week ago and accommodating our needs.
Location
8.0
The hotel's location is beautiful, safe, and walkable, although slightly distant from the typical tourist attractions due to traffic. However, it serves as a perfect retreat and offers easy access to nearby dining options and museums.
Dining
7.0
The dining experience was great with a variety of hot and cold food options, although the atrium lobby could get chilly during meals.
Facilities
8.0
The hotel boasts a range of facilities that enhance the overall stay, making it a convenient and comfortable choice.
John
United States of America,
November
2023
8.6/10
I absolutely loved my stay at this hotel! The rooms are fantastic with fabulous views, directly connected to the elevators, and above the lobby bar. The service was impeccable, with everyone being trained, polite, friendly, and helpful. The location is perfect, right across from the Auditorio Nacional, and the dining experience was very complete. As a special touch, I was lucky to stay there during the Day of the Dead festival.
Rooms
9.0
The rooms from the 12th floor are fabulous with fabulous views directly connected to the elevators above the lobby bar.
Service
8.0
The service was above-and-beyond expectations so as for tips, despite room service taking a bit longer than expected.
Location
9.0
The hotel's location is very particularly favorable for my meetings in Mexico and offers a nice vibe for grabbing breakfast or drinks. It's great being right in between Polanco and Reforma.
Dining
8.0
The dining selection, especially at the teppanyaki grill, was very complete, though it could be a bit expensive for some visitors.
Facilities
9.0
The facilities are top-notch, with all the amenities you could ask for available. The hotel definitely offers great value for the money spent.
convenient location
expensive dining
George
United States of America,
October
2023
8.2/10
I truly enjoyed my stay at this hotel. The rooms offered a lovely view of Chapultepec Park and the south side of the city, although the noise from neighboring rooms was a bit distracting at times. The Premier floor was a standout with its open bar and attentive concierge service.
Rooms
8.0
The rooms were cozy and had a mini bar with snacks. The panoramic view was stunning, but the noise from neighboring rooms was a downside.
Service
9.0
The staff was very polite and helpful, promptly addressing any issues we had. However, on the first day, noise from construction was a bit bothersome.
Location
9.0
The hotel's location in Polanco was ideal for my business meetings in Mexico. It's near great restaurants and attractions like the Anthropological Museum.
Dining
7.0
The dining experience was varied and of high quality, but the self-service buffet with limited staff service was a bit of an inconvenience.
Facilities
8.0
The hotel offers a range of facilities for convenience and comfort during your stay.
Great location
Neighboring noise
Arthur
United Kingdom,
August
2023
7.2/10
The hotel is decent, with small and slightly outdated rooms that could use renovation, but the service is friendly and helpful. The location is great for business meetings, and the dining options are varied. The facilities are satisfactory, offering standard amenities.
Rooms
6.0
The rooms are really small, a bit outdated, and limited in amenities, with a bad odor.
Service
7.0
The service is friendly and helpful, but room service could be slow.
Location
8.0
The hotel is in a nice area of the city, perfect for business meetings and near the Anthropology Museum.
Dining
8.0
The dining options are varied and plentiful, but the breakfast room can be noisy.
Facilities
7.0
The facilities offer standard amenities.
Mike
United States of America,
July
2023
7.8/10
I had a mixed experience at the hotel. The rooms were clean and spacious, though they felt a bit outdated and dark with limited amenities. The service was top-notch, with incredibly friendly and helpful staff. The location was convenient, although not in the most vibrant area. The dining was satisfactory with a good variety of food. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were clean, spacious, and comfortable, but a bit outdated and small.
Service
9.0
The service was exceptional with very friendly and helpful staff.
Location
7.0
The location was convenient but not the most lively area.
Dining
8.0
The dining was satisfactory with a good variety of food.
Facilities
8.0
The hotel offered standard facilities for a comfortable stay.
John
United Kingdom,
July
2023
8.6/10
My stay at the hotel was absolutely worth it! The separated living area with a small dining table in our 21st-floor room had an amazing view of downtown Mexico City. The complimentary stuff included made it even better. There were some minor downsides, like the price being a little high, but overall, it was a great experience.
Rooms
9.0
The rooms were perfect, spacious, and offered a fantastic view of downtown Mexico City.
Service
9.0
The service was exceptional - they went over and above to ensure I had a wonderful stay. From helping me with my Spanish to accommodating my requests, they were always willing to assist.
Location
8.0
The hotel's location in the upscale neighborhood of Palanco was fantastic. It was close to great bars, restaurants, and sights. However, traffic made it seem far from other tourist spots.
Dining
8.0
The dining experience was one of the best I've had. The breakfast options were good, although the breakfast room in the lobby lounge could get noisy.
Facilities
9.0
The facilities were top-notch, including the gym, pool, and terrace. Everything was well-maintained and contributed to a great stay.
George
United Kingdom,
June
2023
8.4/10
I thoroughly enjoyed my stay at the hotel. The rooms, although a bit dated, were spacious and overall comfortable. The service provided by Jorge and the rest of the staff was exceptional. The location in Polanco was incredible, offering easy access to parks, museums, and great restaurants. The dining experience in the lobby lounge was a delightful way to bridge the gap between meal times. Overall, a wonderful experience with a few minor drawbacks.
Rooms
7.0
The rooms to the Regency club with access to the lounge were spacious but a bit dated.
Service
9.0
The service, especially through Jorge, was amazing. The staff were pleasant and attentive.
Location
10.0
The location in Polanco was wonderful, offering easy access to parks, museums, and great restaurants.
Dining
8.0
The dining experience in the lobby lounge was terrific with lots of variety and evening snacks.
Facilities
8.0
The hotel facilities met all my needs during my stay.
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